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TERMS & CONDITIONS

CUSTOMER CARE

QuianaRenea is committed to providing safe, natural products that may treat specific skin and hair conditions. We also hope you enjoy some of our branded clothing, bags, etc. QuianaRenea is dedicated to the products we create and hope to build trust and reassure you that you can buy with confidence.

 

Contact us with any questions or comments about our products or policies. We are here to help you!

 

CONDITIONS

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The Food and Drug Administration (FDA) does not evaluate Quiana Renea products. These products are not intended to diagnose, treat, cure, or prevent any disease. By purchasing products from our website, you agree to our policies and understand that Quiana Renea is not responsible for any allergies or issues obtained from using our products. Our products are to be used externally only, at your own risk.

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COMMENT POLICY

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QuianaRenea is dedicated to maintaining a respectful community that actively engages in lively discussions about news stories, blog posts, and products. Please keep the following in mind when writing your comments:

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  • Respect Others: Please be polite to all members of our community, including other commenters, authors, and the subject of the articles. Keep in mind that real people are reading your comments. 

  • Safe Space - QuianaRenea should be a safe and welcoming space for all individuals, groups, and their ideals.

  • Moderation - Comments may be pre-moderated by QuianaRenea and the team to provide a safe space for our community. 

 

If you have any questions, please get in touch with us!

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Privacy & Safety

PRIVACY & SAFETY

At QuianaRenea ("us," "we," or "our"), we care deeply about privacy. We use personal information to collectively send you your products, improve the site, and provide you with updates. By using this site, you agree to collect and use information per this policy. 

 

Information Collection And Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name (Personal Information).

 

Log Data

We collect information your browser sends us whenever you visit our site (Log Data). 

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Log data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages you visit on our site, the time and date of your visit, and the time spent on those pages and other statistics. 

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How do we store, share, use, and disclose information

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure our store and its service providers' secure handling of the credit card information.

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How we communicate with customers

We communicate with customers through email, marketing campaigns, promotions, updates, etc. We may also contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text, and postal mail.

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Cookies

Cookies are files with small amounts of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. 

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Like many sites, we use cookies to collect information. You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, you may not have access to some portions of our site. 

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Security

The security of your personal information is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

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Privacy Policy Updates

We reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use and disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@quianarenea.com 

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WHOLESALE INQUIRIES

Please contact us for any wholesale inquiries. 

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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