FAQS

Yes, depending on temperature during shipping, product may melt or harden. If your product hardens, allow it to sit to get back to room temperature. Once you warm the product in your hands it will melt down.

If the product has melted, allow it to sit in a cool dry area to harden again before use.

No, we do not accept returns or exchanges. Please select your products carefully before purchasing. Please contact us if you have any issues with your order or after you've placed an order (but it has not shipped). Because these products are 100% natural and don't have any added preservatives we cannot resale returned product or ensure it has not been contaminated.

Yes, butters and balms can be used on the body and in the hair.

No, we are not responsible for replacing stolen items.

You can place an order through either one of those pages. Some customers like to use Etsy, while others rather make a purchase through the actual site. Regardless of your selection, the process is the same.

Absolutely, the butters and balms can be used on men, women, and children.